EntendsMoi

Founded in October 2019 by 2 patients, 2 healthcare professionals and a software engineer, EntendsMoi is an innovative digital health startup based in Lyon, France. EntendsMoi helps healthcare providers to better understand the experience of patients and their loved ones during their journey (hospitalization, outpatient, primary care). Our goal is to support them in continuously improving the quality of their practices and the organization of their care pathways. Our solution, Verbatim.Care, is a SaaS platform that enables healthcare providers to collect patients' experiences through open-ended questions and to automatically analyze these verbatims, thanks to automatic language processing algorithms specially trained for the patient experience. Designed for quality and patient experience professionals as well as healthcare and administrative managers, VERBATIM.care offers interactive and intuitive dashboards. Composed of actionable indicators and patients' words, they allow them to easily identify improvement actions at all levels and at all times of the patient journey.